Years ago I waited in a convenience store line in complete desperation. I was still bleeding after giving birth to my daughter and needed pads. The customer ahead of me was working her way into a snit because the store was out of an item she wanted. She refused to buy similar products the clerk offered. I stood behind this customer trying to keep from judging her (and failing). She was middle-aged or older, wearing expensive clothes and fussily styled hair, but what really defined her was the kind of self-absorption that turns a minor inconvenience into a personal offense. She demanded someone check the back room where she was sure the product languished due to employee laziness. She demanded to see the manager, who wasn’t there. She. Wouldn’t. Leave.
I was so exhausted that I simply wanted to curl up on the floor. It was the first time I’d left my baby’s hospital bed for more than a few minutes. My newborn suffered from a serious malady that hadn’t yet been diagnosed. She was increasingly losing weight and vigor. All the while I missed my three-year-old fiercely. I hadn’t seen him for days aside from brief hugs in the parking lot. I spent all my time by my baby’s side. It was a triumph when I could get her to nurse for a few moments. Sleep deprived and terrified for my baby girl, I clung onto hope like a parasite.
The customer ahead of me was now yelling. I assumed she’d had no greater trouble in her life than being deprived of a convenience store product. I realized that she may have been older than my own mother, but she had less maturity than my firstborn who knew enough to respect other people and more importantly, to care about them.
I’d been in the hospital environment for so many days that simply driving to the store was a sensory overload. Bright sunlight, traffic, people engaged in daily activities were all so overwhelming that I felt like a tourist visiting for the first time. Maybe that’s why I felt a sudden tenderness for the customer ahead of me. It was as if some surface reality melted away to expose this woman’s beautiful soul. I didn’t know if she was going through a difficulty that left her frantic to have her needs, any needs, recognized. Or if she had experienced so few difficulties that she hadn’t developed any tolerance for disappointment. It didn’t matter. I saw her as utterly perfect. In that moment I felt nothing less than love.
Just then she whirled around and left. I exchanged a look of solidarity with the clerk, made my purchase, and drove back to the hospital. That encounter not only gave me a powerful surge of energy, it also boosted my spirits in a way I can’t explain. It was a boost that lasted. All these years later I remain grateful.